Privacy Policy

1. Who we are

Healing Home Spa ("we", "our", "us") operates a doorstep wellness spa service across Dubai based at Downtown, Dubai, United Arab Emirates. This policy explains how we handle the personal information of guests who visit our website, contact us via WhatsApp at +971 55 653 7516, or book a treatment.

2. Information we collect

• Name and contact details (phone, WhatsApp, email) when you make an enquiry or booking.
• Booking preferences such as treatment type, date, time and location of service.
• Anonymous website analytics (pages visited, device, approximate location).

3. How we use your information

• To confirm, manage and improve your spa appointments.
• To dispatch your therapist to the correct address on time.
• To respond to your WhatsApp messages and enquiries.
• To comply with applicable laws of the United Arab Emirates.

4. Sharing

We never sell your personal information. We share it only with our certified therapists (so they can reach you), trusted service providers (such as WhatsApp/Meta for messaging and Google for maps and analytics), and when required by UAE law.

5. Your rights

You may request access, correction or deletion of your personal data at any time by messaging us on WhatsApp at +971 55 653 7516.

6. Cookies

Our site uses essential cookies and lightweight analytics to understand how visitors use the site. You can disable cookies in your browser settings.

7. Contact

For any privacy related question, contact us on WhatsApp at +971 55 653 7516.